Login information

Please enter your email address and set a password. With this data, you can log into your user account after the registration process is completed.

The password must be at least 7 characters long and must contain both uppercase and lowercase letters as well as at least 1 number.


To confirm your registration you will receive an email after entering all of your data. Therefore, please pay attention to the correct entry of your personal information.

Personal information

Address information

Payment Information

For your adhoc tariff you can register with Visa or Mastercard. Other methods of payment are currently unavailable.

Visa Master Card


All prices in EURO incl. VAT. Any bank charges or currency exchange charges arising shall be borne by the customer.

Once a month, you will receive a collective invoice for all your charges.

Consent to data processing

Consent to data processing for advertising

1. I hereby consent to my data (first and last name, academic title, telephone number, email address, postal address, customer ID number, charging location, charging start time, charging end time, charging point used, roaming partner, end-device identification when using the SMATRICS APP, consumption data, vehicle charging performance) being processed for the purposes of sending information and advertising material by email and by post until revocation. I also give my consent to being contacted by phone by SMATRICS for advertising purposes and for information and product-related surveys until revocation.

2. Refusal to provide consent shall not prevent the conclusion of the contract. I may withdraw my consent at any time. Withdrawal requests must be made out using the contact information of SMATRICS – via e-mail to, via mail to SMATRICS GmbH & Co KG, Europaplatz 2 / stairway 4 / 3rd floor, 1150 Vienna, or via phone (nr. 01 / 53 22 400) to be valid. Any further use of the data will cease immediately upon receipt of the withdrawal request by SMATRICS and without prejudice to existing legal obligations. A withdrawal request shall not affect the legality of the processing carried out with consent prior to receipt of the withdrawal request.

3. All data is stored for the duration of the contract, and thereafter for as long as is necessary for the performance of the contract, for any disputes which arise, or to fulfil reporting and burden of proof obligations.

4. Pursuant to the GDPR, data subjects have a right to obtain information from the controller about the processed personal data, as well as a right to rectify, delete or restrict data processing, to object to data processing and a right to data portability (Art. 15 to 21 GDPR). Data subjects also have a right to lodge a complaint with a supervisory authority (Art. 77 GDPR). To safeguard their rights under the data protection law, any data subject may use the SMATRICS contact details referred to in Section 1 above.

(The provisions concerning data processing for the fulfillment of the contract are stated in point 3. GTC.)